Website draft: These terms are a starting framework and are not a replacement for a participant service agreement. Medease should obtain Australian legal review before publication.

1. Website information

This website provides general information about Medease Health Care and its services. Content does not constitute medical, legal, financial or NDIS advice and may not address your individual circumstances.

2. Service availability

Submitting an enquiry or referral does not guarantee acceptance, availability or immediate commencement. Medease confirms service scope, location, staffing, funding, safety requirements and suitability before services are agreed.

3. Service agreements

Participant services are governed by a separate service agreement and associated documents. If website content differs from a signed service agreement, the signed agreement applies to the extent permitted by law.

4. Emergencies

The website, general email address and online forms are not emergency services. Call 000 where there is immediate danger or a medical emergency.

5. Accuracy and updates

Medease aims to keep information useful and accurate but does not guarantee that every page is complete, current or error-free. NDIS rules, pricing and external links may change.

6. External links

Links to third-party websites are provided for convenience. Medease does not control those websites and is not responsible for their content, security or privacy practices.

7. Intellectual property

Unless otherwise stated, website text, design and branding are owned by or licensed to Medease. Content may not be reproduced for commercial use without permission, except where permitted by law.

8. Acceptable use

You must not misuse the website, attempt unauthorised access, upload malicious material, submit false information, infringe another person’s rights or interfere with website operation.

9. Liability

To the extent permitted by law, Medease excludes liability arising from reliance on general website information or from interruptions, errors or third-party content. Nothing in these terms excludes rights that cannot lawfully be excluded.

10. Privacy

Website and service information is handled in accordance with the applicable Medease privacy arrangements. See the privacy policy.

11. Governing law

These terms are intended to be governed by the laws of Western Australia and applicable Commonwealth laws.

12. Contact

Medease Health Care, ABN 24 668 811 247. Email support@medease.com.au or call 1300 345 670.

Draft last updated: 14 July 2026.